Privacy Policy
Your privacy is our priority. Learn how we protect, collect, and use your information in compliance with GDPR and applicable privacy laws.
Information We Collect
Personal Information You Provide
- Contact information (name, email, phone number, mailing address)
- Property preferences and search criteria
- Financial information for home valuations and market analysis
- Communication preferences and timeline requirements
- Special requirements or accommodation needs
- Messages and inquiries through our contact forms
Automatically Collected Information
- IP address and browser information (for security and analytics)
- Pages visited and time spent on our website
- Property search history and preferences
- Device information and operating system
- Referral source and website navigation patterns
Cookies & Tracking
We use cookies, browser storage, and similar technologies to operate this site, remember your preferences, and understand how visitors use it. We do not sell your personal information, and we do not use your browsing activity for third-party advertising targeting.
Strictly Necessary
Required for the site to function. Includes login session tokens, your saved favorites and comparison list, and a visitor ID we use to keep your activity consistent across page loads.
Analytics
We use Google Analytics 4 to measure aggregate site usage (which pages are popular, how visitors find us, conversion paths). This helps us improve the site. You can opt out site-wide using a browser extension such as the Google Analytics Opt-out Add-on.
Functional Preferences
We remember small things to keep your experience smooth — for example, whether you've already seen our cookie notice, which search filters you last applied, and your map view preferences.
Your Choices
You can clear cookies and local storage at any time through your browser settings. Clearing them will sign you out, remove your saved favorites cache, and reset your preferences. To request deletion of your account data, email brent@canadyrealty.com.
How We Use Your Information
Real Estate Services
- Property search and matching services
- Market analysis and home valuations
- Agent assignment and lead distribution
- Communication and follow-up services
- Transaction support and documentation
Business Operations
- Improve our website and services
- Analyze market trends and user preferences
- Prevent fraud and ensure security
- Comply with legal and regulatory requirements
- Maintain business records and analytics
Data Protection & Security
Bank-Level Encryption
All personally identifiable information (PII) is encrypted using AES-256-GCM encryption with PBKDF2 key derivation and 100,000 iterations.
- Advanced Encryption Standard (AES-256)
- Galois/Counter Mode for authentication
- Unique salt and initialization vectors
- Secure key management and storage
Additional Security Measures
- Rate limiting and abuse prevention
- Input sanitization and XSS protection
- HTTPS-only data transmission
- Regular security audits and monitoring
- Access controls and audit logging
- Data backup and disaster recovery
Data Sharing & Third Parties
We Do Not Sell Your Data
Your personal information is never sold or rented, and we do not share it with third-party marketers, data brokers, or advertising companies for their own use. We do work with a small number of trusted service providers — for example, our email/SMS delivery vendors and Google Analytics for aggregate site measurement — strictly to operate this site on our behalf. See the Cookies & Tracking section above for details.
Limited Exceptions (Only When Required)
- Legal compliance or court orders
- Protection of rights, property, or safety
- Business transfer (with same privacy protections)
- Essential service providers (under strict agreements)
All data remains within our secure, encrypted systems and is used exclusively for providing real estate services to you.
Your Privacy Rights
Personal information submitted through this website is collected solely for the purpose of providing real estate services. We do not sell, rent, or share your information with third-party marketers. You may opt out of marketing communications at any time by contacting us directly. All data is stored securely and retained only as long as necessary to fulfill the purpose for which it was collected or as required by law.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal requirements.
Active Leads
2-3 years from last contact for active real estate inquiries
Completed Transactions
7 years as required by Texas real estate regulations
Marketing Communications
Until you unsubscribe or request removal
Contact Information
Canady Realty
Mailing Address
Canady Realty
501 W Crestland Dr
Austin, TX 78752
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.